We have spent over three decades adjusting our products and services to boost the success of the business owners we support.
We know that by investing in you, we’re also fuelling the growth of our economy and building a better future for all.
If you’re serious about growing your company, connect with us.
WE PROVIDE MORE THAN JUST MONEY
Because we understand the experiences and challenges business owners face, we take more risk than most financiers.
While we’ve provided business loans worth over R20 billion to date, we understand that success sometimes requires more than money alone.
Beyond financial support, we offer a range of solutions catering to all your business needs. Providing everything from technical assistance and mentorship to property finance and business premises to lease.
Our mission is to invest capital, skill and knowledge into viable entrepreneurial enterprises in South Africa, and markets in Africa where we have a presence.
Our vision is to be the premier business partner for SMEs, supporting growth and development, facilitating entrepreneurial wealth formation and stimulating job creation.
Our goal is to be an internationally respected, successful and profitable business partner for SMEs.
To foster a culture of entrepreneurship in South Africa, Africa and all markets where we have a presence.
Our people are both entrepreneurial and passionate about entrepreneurs. We invest where we see an opportunity, driven by the conviction that SMEs are generators of wealth and economic growth. We believe that viable and successful SMEs create sustainable jobs that provide dignity and contribute towards alleviating the scourges of poverty and inequality which afflict much of the developing world. Our entrepreneurial approach and passion for doing business enables us to partner with our clients in the success of their businesses.
Economic merit underpins all our finance and investment decisions, ensuring that access to business finance and added-value services for entrepreneurs is consistent, sustainable, and inclusive — so that we may serve all communities and groups of entrepreneurs. It is also the foundation of all our operational decisions, ensuring long-term sustainability and the ability to deliver optimum value for clients and shareholders alike.
Both our business and personal conduct are imbued with honesty, respect for human dignity and the highest levels of ethical business practices.
We exist for our clients. We enjoy serving them. We continuously strive to exceed their expectations with our products, innovative solutions and the quality of our service.
We always strive to delight our clients with exceptional service.
Our Charter is our promise to you, our client, that we will always serve you in a manner that is:
Our interactions with you will always be courteous, friendly and respectful. We conduct our business with integrity. We shall ensure that our people have both the general and industry-specific knowledge to understand your requirements.
We value the personal and business information which you share with us. We shall guard the confidentiality and privacy of your information at all times.
We shall promptly respond to all your requests for information and service. We undertake to provide you with an in-principle response to your application for any of our business services within seven business days. We shall regularly inform you about the status of and progress on your application.
We shall regularly update, improve and expand our business systems and processes to ensure the continuous improvement in your service experience.
The aim of the Promotion of Access to Information Act (No. 2 of 2000) is to foster a culture of transparency and accountability in both public and private bodies, and to promote a society in which the people of South Africa have effective access to information so as to enable them to fully exercise and protect all their rights (www.services.gov.za).
Please follow the links below to access the material