COMPLIMENTS AND COMPLAINTS
We value all compliments. Should we fail to deliver on our service promises, we commit ourselves to always correct the situation and to resolve all complaints fairly and timeously. You can send us compliments or file a complaint by:
Writing to us at: PO Box 7780, Johannesburg, 2000; or
By emailing our Managing Director at email@example.com.
In the case of complaints, we will contact you by telephone within two working days to confirm the details of the complaint. The complaint will be documented, and due process will be followed to resolve it. We look forward to being of service to you.