HOW CAN WE HELP YOU?

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We know that for entrepreneurs, time is money, so we want to get you the right answer as fast as possible.

NEW FINANCE ENQUIRY

New clients looking for info on qualifying and applying for business finance.

BILLING AND ACCOUNTS

Existing clients looking for help with their statements or billing. ​

MEDIA AND PR

Media related enquiries.

HR ENQUIRIES

Considering joining the Business Partners International team? ​

GENERAL ENQUIRIES

Not sure where to go next? ​

COMPLIMENTS AND COMPLAINTS

We value all compliments. Should we fail to deliver on our service promises, we commit ourselves to always correct the situation and to resolve all complaints fairly and timeously. You can send us compliments or file a complaint by:

Writing to us at: PO Box 7780, Johannesburg, 2000; or

By emailing our Managing Director at themanagingdirector@businesspartners.co.za.

In the case of complaints, we will contact you by telephone within two working days to confirm the details of the complaint. The complaint will be documented, and due process will be followed to resolve it. We look forward to being of service to you.

Rwanda

For any general enquiries please contact our office at enquiries@businesspartners.co.rw

For any complaints, please contact the National Bank of Rwanda using their website and Chatbot service below:

1. Open Intumwa on:

a. www.bnr.rw
b. or SMS to 6005
c. or WhatsApp message on +250791700721
d. or Message to NBR Facebook or Twitter handle

2. Write the word “hello” to engage with the bot and follow instructions.

NEW FINANCE ENQUIRY

New clients looking for info on qualifying and applying for business finance.

BILLING AND ACCOUNTS

Existing clients looking for help with their statements or billing. ​

MEDIA AND PR

Media related enquiries.

PROPERTY TENANTS

Tenants looking for more info or to register a fault at their premises. ​

HR ENQUIRIES

Considering joining the Business Partners Ltd team? ​

GENERAL ENQUIRIES

Not sure where to go next? ​

COMPLIMENTS AND COMPLAINTS

We value all compliments. Should we fail to deliver on our service promises, we commit ourselves to always correct the situation and to resolve all complaints fairly and timeously. You can send us compliments or file a complaint by:

Writing to us at: PO Box 7780, Johannesburg, 2000; or

By emailing our Managing Director at 
themanagingdirector@businesspartners.co.za.

In the case of complaints, we will contact you by telephone within two working days to confirm the details of the complaint. The complaint will be documented, and due process will be followed to resolve it. We look forward to being of service to you.

Rwanda

For any general enquiries please contact our office at enquiries@businesspartners.co.rw

For any complaints, please contact the National Bank of Rwanda using their website and Chatbot service below:

1. Open Intumwa on:

a. www.bnr.rw
b. or SMS to 6005
c. or WhatsApp message on +250791700721
d. or Message to NBR Facebook or Twitter handle

2. Write the word “hello” to engage with the bot and follow instructions.