Business Partners International Ethics and Whistleblower hotline

One of our company values is integrity, which means that our actions should always be consistent and reflect ethical, honest and transparent behaviour. Furthermore, we should respect all individuals regardless of race, gender or religion.

To ensure and track adherence to the integrity value, Business Partners International has an Ethics and Whistleblower Hotline that serves as a mechanism for employees, clients, shareholders and the public to bring any unethical practices to the attention of management. To protect the whistle-blower, the Business Partners International Ethics and Whistleblower Hotline acts as an independent conduit between management, employees and stakeholders.

It is independently operated by the audit firm, Deloitte. All information is treated confidentially and the anonymity of the whistle-blower is always protected.

To allow us to address the complaints reported, we receive a re​gular analysis of the call and email complaints and independent investigations are launched where necessary.

Please use this opportunity to report any unethical behaviour, theft, fraud or related activity within our company.

Step 1
Dial the number listed below under you country, or email the information through to the Business Partners Ethics and Whistleblowing Hotline at bpl@tip-offs.com.

Step 2
You may choose to remain anonymous.

Step 3
Provide full details in respect of the fraudulent, corrupt or unethical practice to the call operator/in your email:

  • Who was involved doing what?
  • What has happened?
  • How was it done and how often was it done?
  • When was the incident observed, dates and times?
  • Where applicable, what is the estimated monetary value involved?

Step 4
You will be given a reference number by the operator. Keep this reference number safe and confidential, as you might need it when making a follow-up at a later date. The reference number will also be required when you provide additional information to the original report or to receive feedback on the matter reported, if requested.

Kenya

Generic Safaricom toll-free number: 0800 722 626
Accessible from Essar and Airtel mobile networks at normal call rates within Kenya.

The contact number referred to above, will be managed live for twenty-four (24) hours daily in English by Deloitte. Swahili during SA business hours Mondays to Fridays 08:00am to 5:00pm and voicemail afterwards.

Email address: bpl@tip-offs.com
Website: www.tip-offs.com

Malawi

+27 31 571 8623

International South African underpinning number. International call rates to South Africa applies.
The contact number referred to above, will be managed live for twenty-four (24) hours daily in English by Deloitte.

Email address: bpl@tip-offs.com
Website: www.tip-offs.com

Namibia

0800 003 313 and 081 91847
Generic toll-free numbers accessible from Namibia Telecoms and MTC networks.

Generic call-back facility: +27 11 929 3334
Toll-free and accessible from most mobile networks in Africa. International dialling access may be required. The mobile CLI should not be blocked.

The contact numbers referred to above, will be managed live for twenty-four (24) hours daily in English by Deloitte. Oshiwambo and Otjiherero will be provided during Namibia business hours Mondays to Fridays 08:00am to 5:00pm, and voicemail afterwards. German will be provided during European business hours. Portuguese and Afrikaans will be provided during SA business hours

Mondays to Fridays 08:00am to 5:00pm.
Email address: bpl@tip-offs.com
Website: www.tip-offs.com

Rwanda

+27 31 571 8623
International South African underpinning number. International call rates to South Africa applies.

Generic call-back facility +27119 293 332
Toll-free and accessible from most mobile networks in Africa. International dialling access may be required. The mobile CLI should not be blocked.

The contact numbers referred to above, will be managed live for twenty-four (24) hours daily in English by Deloitte. French will be provided during European business hours and voicemail afterwards.

Email address: bpl@tip-offs.com
Website: www.tip-offs.com​

South Africa
Free Post: Deloitte Tip-offs Anonymous
Free post,
KZN 138,
Umhlanga Rock​s,
4320
KwaZulu Natal
South Africa

Free Fax: 0800 00 77 88
Website: www.tip-offs.com

Uganda
Generic toll-free number: 800 100 255
Toll-free from UTL; accessible from all other networks at normal call rates within Uganda.

The contact number referred to above, will be managed live for twenty-four (24) hours daily in English by Deloitte. Swahili during SA business hours Mondays to Fridays 08:00am to 5:00pm and voicemail afterwards.

Email address: bpl@tip-offs.com
Website: www.tip-offs.com

Zambia
Generic toll-free number: 260 971 231 250
The number is accessible and toll free from the Airtel network. The number is accessible from all other mobile networks in Zambia; normal call rates apply from the respective originating network to the Airtel Zambia network.

Generic call-back facility: +271 19 293 332
Toll-free and accessible from most mobile networks in Africa. International dialling access may be required. The mobile CLI should not be blocked.

The contact number referred to above, will be managed live for twenty-four (24) hours daily in English by Deloitte.

Email address: bpl@tip-offs.com
Website: www.tip-offs.com